Ketua77 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your data.
256-Bit SSL Encryption
All data transmitted between your device and the Ketua77 platform — including personal details and financial transactions — is protected by industry-standard 256-bit SSL encryption at all times.
No Data Selling — Ever
Ketua77 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays with us and our vetted service partners — and only for the purposes described in this Policy.
Purpose-Limited Collection
We collect only the personal data that is necessary to deliver, secure, and improve our services. If we do not need it, we do not collect it. Data minimisation is a core principle of how Ketua77 operates.
Secure KYC Processing
Identity documents submitted for KYC verification — including Malaysian IC (MyKad) and passport copies — are processed through secure, access-controlled systems and retained only for the duration required by our compliance obligations.
Your Rights Respected
You have the right to access, correct, or request deletion of your personal data. Ketua77 provides straightforward processes for exercising these rights, and we respond to all valid data requests within a reasonable timeframe.
Regular Security Audits
Our data infrastructure undergoes regular third-party security reviews. Access to personal data is restricted on a strict need-to-know basis among our staff, and all personnel with data access are subject to confidentiality obligations.
This Privacy Policy ("Policy") describes how Ketua77 ("we", "us", "our", "the Company") collects, processes, stores, and discloses personal data relating to individuals ("you", "User", "Player") who access or use the services offered through the Ketua77 online gaming platform, accessible at ketua77.cam ("the Platform").
Ketua77 recognises the importance of privacy and is committed to handling personal data responsibly, lawfully, and transparently. This Policy applies to all personal data collected in connection with your use of the Platform, including data collected at the point of registration, during account verification (KYC), through your gameplay and betting activity, and via communications with our customer support team.
By registering an account on Ketua77 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.
This Policy is written in English and should be read in conjunction with our Terms & Conditions. In the event of any inconsistency, the Terms & Conditions shall take precedence in respect of contractual matters, and this Policy shall take precedence in respect of data protection matters.
The following definitions apply throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial information, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, alteration, and deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this case, Ketua77. |
| "Data Processor" | A third party that processes Personal Data on behalf of the Data Controller under a data processing agreement. |
| "KYC" | Know Your Customer — the identity and age verification process applicable to all Ketua77 account holders prior to withdrawal. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of Personal Data for a specified purpose. |
| "Cookies" | Small text files stored on a User's device by the Platform for the purposes of functionality, performance analysis, and personalisation. |
Ketua77 acts as the Data Controller in respect of all personal data collected through the Platform. As Data Controller, Ketua77 is responsible for determining the purposes for which and the manner in which your personal data is processed.
Where Ketua77 engages third-party service providers — such as payment processors, game studios, fraud detection services, or customer support platforms — to process personal data on our behalf, such providers act as Data Processors and are contractually required to process data only in accordance with Ketua77's instructions and applicable data protection requirements.
Ketua77 collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, Malaysian IC (MyKad) number or passport number, selfie photograph (for KYC purposes). |
| Contact Data | Email address, mobile phone number, residential address (city, postcode, state — e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya). |
| Financial Data | Payment method details (e-wallet identifiers, bank account details for Maybank, CIMB, Public Bank, Hong Leong Bank, DuitNow references, FPX session data), deposit and withdrawal history, account balance information. |
| Transaction Data | Details of all deposits, withdrawals, bets placed, games played, bonus usage, and any financial transactions conducted on the Platform. |
| Technical Data | IP address, browser type and version, device type and operating system, screen resolution, time zone, session duration, pages visited, and other usage analytics. |
| Communications Data | Records of your interactions with our customer support team via live chat or email, including chat transcripts and correspondence content. |
| Marketing Preferences | Your opt-in or opt-out status in respect of promotional communications, including email newsletters and SMS promotions. |
Ketua77 does not collect or process sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — except where a selfie photograph is required as part of the KYC process, in which case it is used solely for identity verification purposes.
Ketua77 collects personal data through the following channels:
Ketua77 processes your personal data for the following purposes:
Ketua77 processes your personal data on one or more of the following lawful bases:
Ketua77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, and only to the extent necessary for the purposes described in this Policy:
All third-party recipients of personal data are required to handle such data in accordance with applicable data protection requirements and, where applicable, under the terms of a data processing agreement with Ketua77.
Ketua77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention principles we apply are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
Ketua77 uses cookies and similar tracking technologies on the Platform to ensure proper functionality, analyse usage patterns, and deliver a personalised experience. The categories of cookies we use are as follows:
You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. For most Users, the default browser settings will permit all categories of cookies described above.
Ketua77 does not use third-party advertising cookies or behavioural tracking technologies for the purpose of serving targeted advertisements on external platforms.
Subject to applicable law, you have the following rights in respect of the personal data that Ketua77 holds about you. Requests to exercise these rights should be submitted to our Data Protection contact as described in Section 15.
Right of Access
You have the right to request a copy of the personal data we hold about you and information about how it is processed. We will respond to access requests within a reasonable period, typically within 30 days.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may also update certain information directly through your account settings.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal data. Note that this right is subject to overriding legal obligations — in particular, our regulatory requirement to retain KYC and financial records for a minimum of five years.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where processing is unlawful but you oppose erasure.
Right to Data Portability
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to processing based on legitimate interests where you feel such interests are outweighed by your rights. You also have an unconditional right to object to direct marketing at any time.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal. To opt out of marketing communications, use the unsubscribe link in any email, or contact support.
To exercise any of these rights, please contact us via the details provided in Section 15. We may need to verify your identity before processing a data rights request. We will not charge a fee for the exercise of your rights unless requests are manifestly unfounded or excessive.
The Ketua77 Platform is strictly intended for use by persons who are at least 21 years of age. We do not knowingly collect or process personal data relating to individuals under this age.
All account registrations are subject to age verification as part of our KYC process. Where Ketua77 becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, we will promptly delete that data and close the associated account. Any funds deposited by an underage individual will be returned to the originating payment source.
If you believe that Ketua77 may have inadvertently collected personal data from an individual under the age of 21, please notify us immediately via the contact details in Section 15.
Ketua77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
Notwithstanding these measures, no internet-based system can guarantee complete security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you suspect any unauthorised access to your account.
Ketua77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing activities, applicable law, or regulatory guidance. The date of the most recent revision is shown at the top of this page.
Where changes are material — meaning they significantly affect how we collect or use your personal data — we will notify registered Users via email prior to the changes taking effect. Your continued use of the Platform following the effective date of an amended Policy constitutes your acceptance of the revised terms.
We encourage you to review this Policy periodically to stay informed about how Ketua77 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels. All contact details are provided as plain text for informational purposes.
Data Privacy Enquiries
24/7 Live Chat Support
Available via the chat widget on the Platform. Average response time: under 2 minutes.
Response Timeframe
We aim to respond to all data privacy requests and enquiries within 30 calendar days of receipt. Complex requests may require additional time; we will inform you if this is the case.
Our 24/7 support team can help with any data privacy enquiry. You can also read our full Terms & Conditions or visit the homepage to explore everything Ketua77 has to offer.